Privacy Policy

Dealegator ("Dealegator", "we", "us") operates a platform that connects real estate agents who manage listed properties ("Dealmakers") with licensed agents who show them ("Gators") across South Florida, USA. This policy explains what information we collect and how we use it.

Account and profile information. Name, email address, phone number, profile photo, real estate license details and, for Gators, vehicle and insurance information used to identify you at a tour.

Property and tour information. Property details, availability, tour schedules, access instructions, and the feedback submitted after each tour.

Lead information. When a lead books a tour through one of our links, we collect the name, email address and phone number they provide, solely to coordinate that tour.

Payment information. Payments are processed by Stripe. We never store card numbers; we only keep a payment token and transaction records. Gator payouts are sent via Zelle to the email address the Gator provides.

Usage information. Standard technical data such as device type, IP address and app activity, used to operate and secure the service.

We use this information to operate the platform: matching tours with available Gators, coordinating schedules, sending notifications, processing payments and payouts, verifying licenses, preventing fraud and improving the service.

We share information only as needed to run the service: with the other party of a tour (for example, a lead sees the assigned Gator's name, photo, license and vehicle; a Gator sees the lead's contact details after accepting), and with the service providers that power the platform, Stripe (payments), Twilio (SMS) and OneSignal (email and push notifications). We do not sell personal information.

We store the phone number you give us to coordinate tours: to call you about a tour and, if you agreed to it, to text you: verification codes, booking confirmations, agent assignment updates, reminders and post-tour follow-ups. We never text a number that has not agreed to receive messages, and we send no marketing by text.

When you agree, we record the date and time, where you agreed, your IP address and the exact wording you were shown, and we keep that record for four years. Agreeing is optional and never a condition of using Dealegator or of booking a tour.

You can withdraw your consent at any time: reply STOP to any message, turn the SMS channel off in the app, or email us at support@dealegator.com. A request in your own words works just as well. The full program, including what happens after a STOP, is described at dealegator.com/sms.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

We keep account and transaction records for as long as your account is active and as required for legal, accounting and dispute-resolution purposes.

You can update your profile information and notification preferences in the app, and you can request access to or deletion of your personal information by contacting us.

For any privacy question or request, email us at support@dealegator.com, or use the Support section of the Dealegator app.